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HitchHiker becomes NDC technology partner of Singapore Airlines

Singapore Airlines is driving its NDC program, called KrisConnect, forward in order to offer its customers a better user experience on the portals of its connected distribution partners. Now, HitchHiker users can also benefit from this program.

In the future, agencies connected via NDC will have access to the airline’s expanded fare content. Further highlights include the ability to offer their customers tailor-made products, such as branded fares, as well as negotiated fares and an accelerated time-to-market for these offers.

Together with HitchHiker, Singapore Airlines is also expanding its network of technology partners and NDC aggregators to enable agencies to easily connect to the airline’s NDC program.

From now on, agencies can use the HitchHiker Flight API to book Singapore Airlines flights, seats, baggage and ancillaries via the NDC format. HitchHiker’s interface also supports calendar shopping, credit card payments, rebooking and cancellations.

In the next step, both companies plan to facilitate automatic notification of the agents e.g. in the event of a schedule change.

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